Mission Drift: Business Lessons From Non-Profit Crisis

Leadership is a sacred trust. Whether you lead departments, divisions, companies, non-profits, families, schools, churches or youth sports teams, your leadership matters. People are hungry for great leadership. One of the pillars of life-giving leadership is charting a course that is on mission.

Mission Drift

Today’s launch of Mission Drift: The Unspoken Crisis Facing Leaders, Charities, and Churches by HOPE International executives Peter Greer and Chris Horst marks a critical opportunity for leaders and stakeholders to revive their thinking about how and why they lead their organizations.

Amazon: "Mission Drift" by Peter Greer & Chris Horst

Mission Drift by Peter Greer & Chris Horst

While the book is geared toward leaders and stakeholders of faith-based non-profits, the authors’ insightful analysis and considerable research will expand the horizons of for-profit leaders as well.

Shadowboxing, Legacy & Significance

In reading my advance copy, I found Mission Drift to be a most beneficial sparring partner in shadowboxing issues of legacy, significance and what it means for an organization to be Mission True today – and for generations to come.

Peter and Chris, CEO and Director of Development, respectively, for HOPE International, give voice to many encouraging stories of great leadership of Mission True organizations. Conversely, they also contrast with cautionary tales of organizations that have decidedly drifted in their mission and the implications of those drifts. However, the book is intentionally not an exposé of errant organizations. The authors strike an appropriate balance with grace and aplomb.

150-Year Mission

In one such example, Dr. Albert Mohler turned a drifting Southern Seminary into a Mission True institution that again became a “beacon” of faithfulness. Soon after taking the helm of Southern Seminary, Dr. Mohler wrote a letter to the seminary’s president 150 years in the future. Imagine writing such a letter for your organization! What a great example of intentional, visionary leadership.

Measuring Mission

In chapter 11, the authors discuss “measuring what matters.” They write, “What’s not measured slowly becomes irrelevant. In our organization, our fascination with metrics has sometimes undermined our effectiveness and outreach. Ironically, it was shortly after this one millionth loan celebration that we uncovered significant operational lapses.”

“It is possible to be successful in the things that ultimately don’t matter to your organization’s success. Using the wrong metrics can be a cause of Mission Drift.”

How do you measure the effectiveness of the pursuit of your organization’s mission? Do you measure more than just the easy-to-measure metrics?

To what extent does your Board of Directors, shareholders or other stakeholders actively shepherd and safeguard your organization’s mission? You can add a comment by clicking here.

Some for-profit leaders will also benefit from the book’s discussion of the importance and influence that Boards of Directors and other stakeholders have in ensuring Mission True organizations.

I highly recommend Mission Drift to leaders of for-profit and non-profit organizations who wish to build a legacy of significance and positive impact.

 

Team Performance – Leadership Lesson From a Multi Grand Champion Horse

Have you ever met an individual so remarkable, possessing such connection, presence and command that they left you awestruck? He or she, you might think to yourself, is the real deal. A pro’s pro. A true leader. This is one who inspires great team performance. Recently, I had such an encounter with Tomas T.

Team Performance Leadership Lesson

Tomas T, Multi Grand Champion Rocky Mountain Horse
Photo provided by current owner. Regrettably, photographer is unknown.

It was the day before Thanksgiving. Glorious blue skies, mild temperatures and distant mountain peaks garnished with snow reminded me that it was another good day to be in Colorado. A few miles outside of town, we turned onto a dirt road lined with white fences announcing pastures, ranches and a country lifestyle.

Upon arriving at the barn, my friend Stacey greeted us and introduced my kids and me to her horses. She handpicked Tomas T to be my steed for the day, while my teens met Easy Money and Glory, their new equine friends.

For the record, we are horse riding novices from the suburbs. Greenhorns. We’ve enjoyed a few trail rides where horses just plod along, nose-to-tail. That’s about it.

This day would be different.

I would also unexpectedly experience a living parable of great team performance.

The Ride

After saddling up, Stacey gave us some beginner’s instructions on how to ride our respective horses. Each had its own – shall we say – motivational preference. We practiced riding in a small corral then progressed to the bigger arena. Much to our excitement, we surpassed our previous riding experiences, gaining some decent speed in the arena.

After some practice, it was time to head out to the dirt roads of this charming ranching hamlet. Once on the open road, these horses love to run and compete with each other. My kids squealed with delight as each horse challenged the other to gallop faster down the country lane.

The Horse

As Tomas T churned his legs, I became enthralled at his sheer power, determination and focus. As we raced to the top of the hill, I held a tight rein so as to partially throttle back this Multi Grand Champion. Even so, the speed was exhilarating.

Tomas T was on a clear mission: to win the “race” back to the barn.

And yet, this powerful animal was also incredibly sensitive and responsive to his rider. Before we left the corral, Stacey had taught me that verbal cues or a squeeze of my legs would be enough for Tomas T to get his giddyup on. He did not need to feel the heels of my boots in his side.

I also learned how to signal him with a combination of a light touch of the reins and the easy pressure of my foot. This tactic could be used to quickly and completely disengage his forward momentum if needed. Stacey talked about how Tomas T, a Rocky Mountain Horse, was trained to respond to the subtle body position changes of the rider. He attends to the slightest cues from touches to various parts of his body, in addition to the reins.

In a word, this horse has presence.

The Rocky Mountain Horse Association’s magazine profiled this majestic “Rockie” about 10 years ago. The horse’s previous trainer testifies about the stallion: “Tomas T carries himself with great pride and presence.”

As I rode Tomas T, it was clear to me that he was fully on mission and fully present.

The Leadership Lesson for Team Performance

Leaders often find these two dynamics in tension with each other. Like Tomas T, great leaders attend to both. They integrate the practice of mission alongside the practice of presence. Being on mission, Tomas T was full of action, determined and focused on the goal ahead. Being fully present, he was aware, connected and responsive to his team member – me! He had distinguished himself, after all, for his ability to drive high team performance with his rider.

Great leaders are fully on mission and fully present.

Such leaders are able to lead teams with soul, draw out the highest team performance and sustain engagement and team performance.

May we all draw inspiration from Tomas T as we lead!

Questions: How do you practically integrate mission and presence in your leadership? What barriers get in your way? What’s the impact on your team performance? You can leave a comment by clicking here.